SWITZLERLAND

We know that certain requirements also apply when shipping to Switzerland when it comes to allowing goods or people into the country. But don't worry, we are here to help you with our shipping information so that you can process your shipments without any problems.

At Pakajo you will find out everything you need to consider in order to pass customs smoothly and comply with the applicable rules for your shipment. Our experienced team is available to provide you with advice and assistance to ensure that your shipment reaches its destination in Switzerland safely and on time. Trust our many years of experience and expertise in international shipping. With pakajo you can easily master the challenges of shipping to Switzerland and be successful.

Regardless of whether they are one-off shipments or regular shipping processes. Pakajo is your reliable partner. Discover the benefits of our tailored shipping solutions and contact us today.

With pakajo, shipping to Switzerland is easy and successful! Let’s get your shipments safely to their destination together!

Use sturdy boxes or shipping containers that can safely hold the contents. Make sure the boxes are in good condition and have no damage or labels from previous shipments. Fill the space within the box with suitable cushioning material such as bubble wrap, packing chips or padded inserts. The cushioning material protects the goods from impact and reduces the risk of damage during transport. If you are shipping multiple items, pack them individually before placing them in the shipping box. This prevents them from bumping into each other and becoming damaged during transport. Make sure the box is properly sealed to prevent accidental opening during shipping. Use high-quality packaging tape and thoroughly seal all openings and seams in the box.

If you want to send parcels to Switzerland, the right choice as shipping partners are the postal companies or DPD and GLS or, for very urgent shipments, DHL and UPS. The good news is that with pakajo you can easily combine the different shipping service providers and shipping methods via your account and therefore send your packages extremely flexibly!

If you select the postal company as your shipping service, these shipments will be handed over to the state postal company in Switzerland, Swiss Post or SWISS POST. SWISS POST usually attempts delivery to the receiving address. If delivery is not successful, the shipment can be picked up at a branch. Delivery takes place from Monday to Friday. When shipping with a parcel or courier service provider, the recipients will be informed whether they can collect the packages from a parcel shop or a depot of the respective service provider.

The addressing of postal items in Switzerland corresponds to the European standard. PO box addresses (PO Box, Case postale, Casella postale) can only be delivered by SWISS POST. Otherwise we need a delivery address.

Also include the recipient's cell phone number and email address, as they will be contacted if there are delivery problems.

Address structure:

Pakajo World 

Juan Toro

Stadthausquai 17

1801 ZÜRICH

SWITZERLAND / SCHWEIZ

Telephone: +43 Recommended

Email: @recommended

pakajo Tip:

Always write the address left-justified in a uniform font and size and with the same line spacing. The font should be dark on a plain, light background and have no borders or highlights.

Shipments to Switzerland are usually delivered within 2-4 working days.

Express shipments usually take 1 day, but are also more expensive. It must be taken into account that customs inspections can lead to delays in transit times.

In Switzerland, all weekdays from Monday to Friday inclusive are considered working days. But please note that the public holiday calendar there is different than in Germany. This can occasionally lead to unforeseen delays in parcel delivery in Switzerland.

To provide you with the best possible support in your shipping planning, we have put together a list of the most important holidays in Switzerland for you:

01.01 New Year's Day public holiday (nationwide)

02.01 Berchtoldstag regional holiday | long weekend

06.01 Epiphany Info regional holiday | long weekend

19.03 St. Joseph's Day regional holiday

07.04 Good Friday Info regional holiday | long weekend

09.04 Easter Sunday Info ordinary Sunday

10.04 Easter Monday Info regional holiday | long weekend

01.05 Labor Day Info regional holiday | long weekend

18.05 Ascension information public holiday (nationwide) | Bridge day (Fri)

29.05 Whit Monday Info regional holiday | long weekend

08.06 Corpus Christi Info regional holiday | Bridge day (Fri)

01.08 Federal holiday info public holiday (nationwide) | Bridge day (Mon)

15.08 Assumption of Mary Info regional holiday | Bridge day (Mon)

01.11 All Saints Day Info regional holiday

08.12 Mary's Conception Info regional holiday | long weekend

24.12 Christmas Eve Info ordinary Sunday

25.12 Christmas Day Info public holiday (nationwide) | long weekend

26.12 St. Stephen's Day Info regional holiday | Bridge day (Mon)

To ensure that you can send your parcels on time, we recommend that you take these holidays into account when planning your shipping. If you have any further questions, we will be happy to help you at any time. Rely on our Al-supported shipping portal and experience a smooth shipping process to Switzerland.

At Pakajo you can track your parcels in various ways. We show you how

The pakajo tracking number "UPG-123456" is generated when the shipment is created. If desired, the recipient will receive a processing confirmation at the moment that their shipment is now being prepared for shipping. With the UPG number, the recipient can immediately track their shipment via the pakajo tracking page. Even for shipments without tracking, the recipient receives a processing and shipping confirmation.

As soon as the shipment has arrived at a pakajo shipping center, the shipment is confirmed in the pakajo system and receives a 9-digit "113456789" number.

Now the nine-digit number is married to the UPG number and all the necessary shipping information for the sender and the recipient is added to the shipment. The recipient now knows that his shipment is on the way to him.

When the shipment is processed, the final tracking number of the shipping service is now added to the shipment. The number often begins with LY or 0034, but this depends on the shipping service. As soon as the shipment has been recorded by the shipping service, a blue button from the postal and parcel service appears in the shipment tracking.

You can also track your pakajo shipments at aftership. You can find pakajo as a shipping service in the aftership portal. The aftership app also offers very good shipment tracking, which informs you of every current shipping status. At aftership you can enter your pakajo tracking numbers as follows and track your shipments: UPG-123456 / UPG123456 or 123456. Of course, you can also track your shipments using the final tracking numbers of the respective shipping providers, such as Deutsche Post, DHL, DPD, Post NL, bpost and many others track.

NOTE: pakajo sends the recipients a delivery email that the shipment has been delivered or is ready for collection in the parcel shop!

Documents

DOCUMENTS REQUIRED FOR SHIPPING TO SWITZERLAND

CUSTOMS CONTENT DECLARATION

For international shipping outside the EU, a customs content declaration is of great importance. This declaration informs customs officials about the contents and value of the package. The information in the customs declaration is used to calculate the country-specific import sales taxes and customs duties, which then have to be paid by the recipient.

In order to make customs processing smooth, it is important to fill out the corresponding customs declaration CN 23 for parcel shipping outside the EU. Attach the document to the outside of your package in a shipping bag so that it is clearly visible. However, when shipping via a postal company, the customs declaration CN 22 must be used. The pakakjo shipment client creates this for you when you enter the shipping data in the system. In any case, the customs declaration for shipping to Switzerland should be attached to the address page of your shipment.

Please note that the customs declaration for shipping to Switzerland must be completed in English or a local language (German, Italian or French). This ensures smooth processing by the local customs authorities. Make sure that all details are correct and complete to avoid delays or problems with delivery.

COMMERCIAL INVOICE

If you are shipping with parcel or courier services such as DPD, GLS, UPS or DHL, you will also need a commercial invoice in English or local language. It informs the customs officials about your goods, the entire shipping process and you as the sender. Please attach the commercial invoice to the outside of your package in a shipping bag. The commercial invoice must be attached to the package in triplicate.

TIP: To be on the safe side, also include a commercial invoice in the package

Before shipping to Switzerland, inform your customers that there will be costs for customs clearance and import sales tax. These costs will be collected by the recipient. Please note that the amount of costs always depends on the information in the customs declaration and can therefore vary greatly.

Depending on the value of your parcel shipment to Switzerland, you will need either form CN 22 or form CN 23 for the customs declaration. The limit here is around CHF 350.

Every customs declaration requires an HS code number. This usually consists of 6 or 8 numbers. Pakajo has stored the customs database in the system for you in 10 languages. When you enter the first few characters in the description field, you will get suggestions about content descriptions for your CN22/23. The customs tariff number is then automatically entered into the HS Code field.

A record is not called a vinyl record in customs German, but a sondern Rillentonträger. The HS code is 85221000 for onabnehmer & Rillentonträger. You must enter "Rillentonträger" in the customs database to get the result. 

In any case, write out name until you get the optimum result. For example, if you just write “Rillen” you will get results for “apricots/apricots”.

CUSTOMS FORM FOR SHIPPING FROM THE EU TO SWITZERLAND

Shipment value up to approx. CHF 350 Value: Form CN 22 (is automatically added by pakajo via the shipping label). Shipments worth over CHF 350 Value: Form CN 23 in the pakajo dashboard (shipment order).

You can send private mail and parcels to Switzerland duty-free up to a value of CHF 100. Switzerland's import regulations for tobacco products provide for exceptions. In principle, alcohol may not be sent by post. The recipient must pay customs duties on packages that exceed the free limit. Make sure to fill out a customs declaration, as this is necessary for all shipments of goods to Switzerland.

HOW MUCH CUSTOMS DUTY DO I HAVE TO PAY WHEN SHIPPING TO THE SWITZERLAND?

Sending gifts to Switzerland is duty-free up to a value of CHF 65.00.

Goods with a European origin are imported into Switzerland duty-free; import sales taxes are currently 7.7% (reduced tax rate 2.5%).

With a non-European origin, customs fees apply; the standard rate is CHF 4.50 per kilo. This can vary depending on the product category. Swiss customs will provide you with detailed information.

As an online retailer, you have an important responsibility when shipping to Switzerland. It is essential that you check the contents of your package carefully, as some goods are excluded from shipping to Switzerland by both shipping service providers and applicable customs regulations.

To provide an initial overview, we have put together some of the goods that are not permitted for shipping to Switzerland or are subject to special regulations or approvals:

Narcotics: cannot be sent by post

Dual-use goods, which can be used in both the civil and military sectors, are subject to restrictions when sent, including via the Internet (e.g. email), within the EU.

Cultural assets such as art objects, antiques, etc.: The cultural asset protection regulations must be adhered to

Explosive substances are subject to the special shipping and transport regulations of dangerous goods law

Weapons and ammunition: Further details are regulated by the Weapons Act.

Further information at: https://www.zoll.de/DE/unternehmen/Warenverkehr/Postversanden-Internetbestellenen/Sendungen-in-einen-nicht-EU-Staat/Einschraenkungen/Waren/waren_node.html

Important: The respective laws and customs regulations of the recipient country must be observed, especially when it comes to products and topics from the areas of eroticism, pornography, sexuality and/or religion or criticism of religion.

Responsibility for this lies solely with the sender. This document only presents the generally applicable German customs regulations. Please make sure to observe these restrictions to avoid problems when shipping to SWITZERLAND. Careful inspection of the contents and compliance with applicable regulations will help ensure that your package arrives without any problems. If you are unsure whether you can send your goods to SWITZERLAND, it is advisable to obtain comprehensive information from the German customs authorities.

Further information at: https://www.zoll.de/DE/unternehmen/Warenverkehr/Postversanden-Internetbestellenen/Sendungen-in-einen-nicht-EU-Staat/Einschraenkungen/Waren/waren_node.html. In addition to German customs, embassies or consular representations in SWITZERLAND can also provide information on questions regarding customs and other import and export regulations. Further sources of information are the foreign trade offices and the respective chambers of industry and commerce.

Disclaimer:

Despite intensive research, this list of customs regulations and entry regulations is not complete and is not always up to date. In case of doubt, only customs can provide binding information. This information is not legal advice. Any liability claims against the author of this overview article are excluded.

Dangerous goods

Transport exclusions/Prohibited content

Excluded from postal delivery are letters,

which do not comply with the conditions set out in the Universal Postal Treaty and the Supplementary Provisions,

which do not comply with the provisions set out in the General Terms and Conditions of Brief International and

which are sent in furtherance of fraudulent activities or with the intention of avoiding full payment of the relevant fees.

The following items may not be shipped:

Narcotics and intoxicants and psychotropic substances, as defined by the International Narcotics Board, or other illegal drugs prohibited in the country of destination;

explosive, highly flammable or radioactive substances, medical examination items and dangerous goods that are not permitted under the Brief International General Terms and Conditions.

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